Gorilla trekking is the biggest draw to the area. Guests can track three different gorilla families, but the limited number of available permits means that advanced booking is essential. The time spent tracking is between three and eight hours, while the time spent with the gorillas is approximately one hour. Gorillas are found in the thick forest, which makes for tricky tracking, especially given the steep hillsides. However, the lodge has specially customized sedan chairs with support and harness so that less able guests can be carried into the rainforest to track the gorillas. Other enjoyable activities include a two-hour community walk to visit a small tea farming project, local banana beer brewery, local clinic, and traditional medicine man. This is often followed by a performance by the Batwa pygmy tribe. Some other notable attractions are birding walks and forest walks to the magnificent Munyaga waterfall.

The main camp area features a comfortable lounge, bar, dining cottage, and raised natural platform for open-air dining. All overlook the surrounding rainforest, providing incredible wildlife viewing opportunities. During cooler weather, the central cottage is a warm retreat, and the mini spa offers guests natural, relaxing treatments including a deep herbal massage, hydrating facial, foot massage, manicures, and pedicures.