Lagoon Camp was renovated in 2011, and accommodation consists of eight spacious thatched chalets and one family unit. The chalets have stretched canvas walls and are set on timber platforms. This slight elevation adds enormously to the views of the river where the elephant often come to drink and bathe. The units are well-appointed with nice touches such as leather seats, a coffee table, and writing desk. The en-suite bathrooms are spacious and feature double hand basins, a deep bathtub, an indoor shower, and a separate flushing toilet. The family chalet consists of a double bedroom with an en-suite bathroom and a second bedroom accessed through a wooden door off the main bedroom.

The camp is situated in the Kwando Concession, currently the largest private wildlife reserve in Botswana, covering nearly 900 square miles of unfenced wilderness. The camp sits under shady trees on the banks of the Kwando River. The terrain in this region features both lush riverine forest and open plains. The Kwando River attracts big game in surprising concentrations, especially during the dry months in Botswana from May to October. The surrounding terrain is deeply forested and home to a wide variety of birds and mammals. Elephant and hippo are frequently visible from the camp and spotted-necked otters are often seen performing in the water.